Return and Refund Policy

Kyaden Return and Refund Policy

At Kyaden, we are committed to providing a satisfying shopping experience for our customers. We understand that sometimes products may not fully meet your expectations. That's why we have implemented a return and refund policy to ensure your peace of mind.

Returns

If for any reason you are not entirely satisfied with your purchase of eyebrow stamps from Kyaden, we accept returns under the following conditions:

  1. Return Period: You have up to 30 days from the date of receiving your order to initiate a return.
  2. Product Condition: Eyebrow stamps must be returned in their original, unopened, and unused condition. Any returned product must be in its original packaging with all accessories included.
  3. Return Process: To initiate a return, please contact our customer service team at the following email address: contact@kyaden.com. Please provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process.
  4. Return Fees: Return shipping fees are the responsibility of the customer, except in cases of our error in the order or defective product.

Refunds

Once we have received and inspected the returned product, we will proceed with the refund according to the following conditions:

  1. Full Refund: If the returned product meets our return policy, we will issue a full refund of the purchase amount, including the initial shipping fees.
  2. Refund Method: The refund will be issued using the original payment method used during the purchase. Please note that processing times may vary depending on your payment method and financial institution.
  3. Refund Confirmation: Once the refund has been processed, you will receive confirmation via email.

Exceptions

Kyaden reserves the right to refuse returns or apply restocking fees in the following cases:

  • Products returned after the 30-day return period.
  • Products not returned in their original condition or showing signs of use.
  • Products damaged due to incorrect use or negligence by the customer.

This return and refund policy are subject to change without prior notice. Please check our website for the latest updates.

If you have any additional questions regarding our return and refund policy, please feel free to contact us at contact@kyaden.com. Our team will be happy to assist you.

Thank you for choosing Kyaden for your eyebrow stamp needs.